AI session replay analysis

Review sessions without watching every replay.

rrweb turns recorded sessions into plain-language summaries. Read what happened, then open the replay at the step you want to investigate.

Built on rrweb, the open source session recorder.

stays.example/s/San-Francisco
San Francisco · Sep 20–21 · 2 guestsFilters
Filters
Rooms and beds
Bedrooms1+
BedsAny
BathroomsAny
Show 1,000+ places
0:10 / 0:32
Session narration
Filtering San Francisco stays
Narrating as it plays

Step 2 of 3

Show steps

0:08Clicked “Filters”, then scrolled down in “Filters”, then clicked “Increase Bedrooms”

Apparent goal

Find a San Francisco stay for two guests on Sep 20–21, with at least two bedrooms.

Ask about this session…Ask

AI session replay analysis

Read what happened before choosing what to replay.

Session Narrator summarises recorded actions and how the session ended. Apparent goals are inferred from those actions. The examples below show behaviours to investigate in the replay.

shop.example/checkout/delivery
CartDeliveryPayment
City
Bristol
Postcode
BS1 4D
Invalid postcode
Standard3–5 days · Free
ExpressNext day · $6
Continue to payment
Order summary
Total$58.00
Couldn’t save delivery
1:08 / 1:36
Their apparent goal

One plain sentence, read from what they searched and changed.

apparent_goal
How the session went

The turning points in order, and where they ended up.

observed_outcome
Repeated actions

Actions repeated during the session, with the recorded changes.

repeated_effort
A setting changed again

A value was set again after reopening a menu.

repeated-actionmenu-churn
Sign-in took two tries

A password submitted twice, or an autofill they had to fix.

login-retryautofill-correction
Error without acknowledgement

An error appeared with no recorded acknowledgement.

unacknowledged-errorerror-after-action
Repeated scrolling or navigation

Scrolling up and down, or bouncing between two pages.

searching-scrollu-turnpogo
Repeated form edits

A field cleared and retyped, a validation loop, a dialog stealing focus.

field-reentryvalidation-loopstolen-focus
Page shifted mid-click

The layout shifted first and they hit something else.

layout-shift-click
Click without a visible response

A click was followed by no visible change, or by more clicks while loading.

no-effect-clickslow-responserepeated-clicks

Session replay for support, product and engineering teams

checkout / new flow
Example: first day of the new checkout
Paying with a saved card1:12
Retrying the address step3:40
Entered the postcode three times
Comparing delivery options2:05
Leaving at the payment step2:51
Opened the card form twice, then left

From summary to replay

Start with the summary, then follow a step to its moment in the recording. Agents can request more detail through the CLI as needed.

Filtering San Francisco stays, top to bottom
Summary
Title, apparent goal, journey, friction
~130 tokens
Steps
3 steps from 23 actions, each with what it changed
on request
Recording
460 rrweb events, 0:32 of replay
opens at a step
Small by default

This example has a summary of about 130 tokens. Start there to decide which steps need a closer look.

Detail when a question needs it

Open the steps to inspect the recorded actions and the values they changed.

Check the recording

Each step opens the replay at that moment, so you or your agent can check what was on screen.

Give your agent access to session summaries

Your team can read summaries in the recording viewer. If you use an AI agent, connect it through the CLI to build workflows such as drafting issues or preparing a weekly briefing.

rrweb Experience Intelligence
Agentic Replay
Replay that opens at the moment a step describes
Session Narrator
A narration of each recording, step by step
Your product
Your agent
Session context
Narrated sessions
Findings and evidence
Escalations
Example: weekly briefing
Example: drafted issue

Use session evidence in your team’s workflow

Read summaries in the recording viewer or embed replay in your product. Use the CLI to connect your agent and build workflows for the tools your team uses.

  • Narrations in the recording viewer
  • A CLI your agent can call
  • Replay embedded in your product
  • Session evidence for support and bug reports
Your product
Your UI
Your team or agent
rrweb Experience Intelligence
Agentic Replay | Session Narrator
Support
Engineering
Issue tracking

Start reviewing your own sessions

Sign up, add the recorder to your product and turn on automatic narration in the recording viewer. Each recording is narrated once the session ends.